A new report on the human-rights policies of 26 tech and telecom firms around the world delivers a harsh verdict: From Alibaba to Vodafone, they all get an F. The 2020 Ranking Digital Rights Corporate Accountability Index , as previewed in advance of its Wednesday posting, blames this collective failure to get “even close to earning a passing grade” on widespread opacity among these firms in how they analyze, promote, and demote the speech of their customers for marketing, advertising, and content-moderation purposes. That focus on the uses and abuses of algorithms was the major new addition to this corporate scorecard from Ranking Digital Rights (RDR), a project founded by longtime digital-human-rights advocate Rebecca MacKinnon and housed at the nonprofit New America in Washington. Founded with a Knight News Challenge grant and since underwritten by foundation grants and State-Department funding, RDR has graded the policies of tech and telecom companies worldwide since 2015. RDR has yet to hand out a score better than 65 out of 100 (to Google , in 2015 and 2017 ; it’s down to 48 this year). In the new report, Twitter’s score—just 53–was the highest of any company. The report credits Twitter with transparency in such areas as its content-moderation decisions, ad-targeting operations, and government demands that it remove users’ posts. Amazon is way behind its peers in the U.S.” Ellery Biddle, Ranking Digital Rights But the report also knocks the company for not shedding the same light on security practices. In particular, it calls for more disclosure of how Twitter controls employee access to user data, citing Twitter insiders caught spying on Saudi dissidents in 2019 and the July 2020 breach that saw such boldface-name accounts as those of Elon Musk and Jeff Bezos hacked to push a Bitcoin scam . Bezos’ own firm Amazon, meanwhile, lands at the bottom of RDR’s digital-platforms list with a score of 20—below even the Chinese e-commerce firm Alibaba, the other company the group added to its 2020 list. The report raps Amazon for disclosing so much less than other U.S. firms about its marketing uses of customer data, its oversight of products in its online store, its rules for use of its of its AWS hosting service , and its responses to government demands for customer information. Amazon’s transparency reports have been skimpier than those of other tech giants for years. The latest runs all of three pages and does not itemize requests for data from Alexa devices
See the original post:
This new digital rights report flunks the tech giants