In a year when businesses of every size and description in all sectors were forced to adapt to unprecedented global upheaval, these 10 companies offered innovations that helped enterprises not only to survive but to thrive. 1. Twilio For facilitating face-to-face communication during an era of social distancing and global lockdown During the pandemic, usage of Twilio ‘s omnichannel (voice, text, chat, video, email) communications applications doubled; after receiving expedited HIPAA certification in March, the company became the go-to choice for much of the healthcare industry and began offering its video platform for free to organizations dealing with COVID-19 restrictions. The video business unit has seen a 540% year-over-year increase in weekly minutes. 2. Cloudflare For providing free security during a very insecure year One of the few U.S. internet firms doing business in China, Cloudflare expects its partnership with JD Cloud to lead to 150 new data centers on the mainland. During the COVID-19 crisis, the company offered Cloudflare for Teams to small businesses for free and also offered a free suite of its products to government agencies. Another free suite of services, Cloudflare for Campaigns, protected candidates from cyberattacks and hackers during the election cycle. The company’s largesse did not hurt its bottom line: Q2 revenue exceeded $100 million, up 48% year over year. 3. Elastic For making search faster and more secure The search technology utilized by many major companies (Cisco, Pfizer, Shopify, and Walmart, to name a few), Elastic last year released four new versions of its machine learning-native core stack and partnered with Defending Digital Campaigns, providing free endpoint security to presidential and congressional campaigns. The company’s revenue grew by 44 percent year over year. 4. Honeywell For advancing the state of quantum computing Last year, this hundred year old company came out of nowhere to launch what may be the most powerful quantum computer in the world. Honeywell ‘s Quantum Solutions utilizes a “trapped ion” process that is slower but more accurate, and since its launch in March 2020, the company has grown its share of voice within the quantum computing industry from 1 percent to 25 percent. 5. Microsoft For democratizing at scale the ability of non-coders to build apps Six years after its initial launch, Microsoft ‘s Power Platform has continued to evolve and expand to empower employees to build web and mobile apps without having to write any code. From automating workflows to building chatbots, the four pillars of the Power Platform—Power BI, Power Apps, Power Automate, and Power Virtual Agents—have facilitated workplace innovation at a time when companies of every size have had to adapt to a disruptive global crisis. 6
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The 10 most innovative enterprise companies of 2021