3 ways to build an equitable health system, according to a Black doctor

While the COVID-19 pandemic has disrupted our daily lives for one year, it has also further illuminated the inequities in our healthcare system experienced daily by racial and ethnic minorities. When we look at a past pandemic, the 1918 Flu, and compare it to the COVID-19 pandemic today, it’s clear there are still health disparities for Black Americans today—even 100 years later. It is critical that doctors like myself, as well as healthcare innovators and policymakers, work to break down these barriers and improve care for members of the Black community. While experts believe racial segregation may have contributed to Black Americans contracting the 1918 Flu at lower rates than white Americans, Black patients were more likely to die from the flu if they did become ill compared to white patients. Beyond the pandemic, Black Americans were suffering from higher rates of illness and death compared to white people. Reports in 1900 assert that Black communities were experiencing a 69% higher death rate from a number of diseases, such as tuberculosis and pneumonia, compared to white people. And now, more than 100 years later, Black Americans are disproportionately impacted by COVID-19, dying at 2.4 times the rate of white Americans. In several states across the country, the difference in mortality is shocking. For instance, in Chicago, it has been reported that Black people account for nearly 60% of COVID-19 deaths while only making up 30% of the population. Several major cities across the country have the same disproportionate trend. In 1918, Black people were often disbarred from care , leading to local and decentralized efforts to provide care within the community. We see these same disparities today. Poverty, redlining, poorer housing conditions, unequal access to quality physicians, and jobs that don’t allow individuals to work from home all create greater health risks for Black Americans, resulting in higher rates of acquiring COVID-19 and subsequently poorer outcomes. Read More …

3 ways to build an equitable health system, according to a Black doctor

While the COVID-19 pandemic has disrupted our daily lives for one year, it has also further illuminated the inequities in our healthcare system experienced daily by racial and ethnic minorities. When we look at a past pandemic, the 1918 Flu, and compare it to the COVID-19 pandemic today, it’s clear there are still health disparities for Black Americans today—even 100 years later. It is critical that doctors like myself, as well as healthcare innovators and policymakers, work to break down these barriers and improve care for members of the Black community. While experts believe racial segregation may have contributed to Black Americans contracting the 1918 Flu at lower rates than white Americans, Black patients were more likely to die from the flu if they did become ill compared to white patients. Beyond the pandemic, Black Americans were suffering from higher rates of illness and death compared to white people. Reports in 1900 assert that Black communities were experiencing a 69% higher death rate from a number of diseases, such as tuberculosis and pneumonia, compared to white people. And now, more than 100 years later, Black Americans are disproportionately impacted by COVID-19, dying at 2.4 times the rate of white Americans. In several states across the country, the difference in mortality is shocking. For instance, in Chicago, it has been reported that Black people account for nearly 60% of COVID-19 deaths while only making up 30% of the population. Several major cities across the country have the same disproportionate trend. In 1918, Black people were often disbarred from care , leading to local and decentralized efforts to provide care within the community. We see these same disparities today. Read More …

My doctor wants me to pay a yearly subscription fee—and that’s increasingly common

At the beginning of this year, I received an email from my doctor, who informed me her practice would be switching to a membership model. “I have found myself at a crossroads—to either continue practicing high-volume medicine or evolve my practice to deliver more personalized medical care via the concierge model,” she wrote in the announcement email. Concierge health is a type of practice that promises patients more time with their doctor and more comprehensive healthcare. My doctor wrote that she would see fewer patients more consistently under the new arrangement. To get in, I would have to pay a yearly fee of $1,850 in addition to my health insurance. The pandemic has put an incredible strain on primary care doctors. Approximately 16,000 physician practices closed because of COVID-19, according to a survey from Physicians Foundation Read More …

‘This is bigger than just Timnit’: How Google tried to silence a critic and ignited a movement

Timnit Gebru—a giant in the world of AI and then co-lead of Google’s AI ethics team—was pushed out of her job in December. Gebru had been fighting with the company over a research paper that she’d coauthored, which explored the risks of the AI models that the search giant uses to power its core products—the models are involved in almost every English query on Google , for instance. The paper called out the potential biases (racial, gender, Western, and more) of these language models, as well as the outsize carbon emissions required to compute them. Google wanted the paper retracted, or any Google-affiliated authors’ names taken off; Gebru said she would do so if Google would engage in a conversation about the decision. Instead, her team was told that she had resigned. After the company abruptly announced Gebru’s departure, Google AI chief Jeff Dean insinuated that her work was not up to snuff—despite Gebru’s credentials and history of groundbreaking research . The backlash was immediate. Thousands of Googlers and outside researchers leaped to her defense and charged Google with attempting to marginalize its critics , particularly those from underrepresented backgrounds. A champion of diversity and equity in the AI field, Gebru is a Black woman and was one of the few in Google’s research organization. “It wasn’t enough that they created a hostile work environment for people like me [and are building] products that are explicitly harmful to people in our community. It’s not enough that they don’t listen when you say something,” Gebru says. “Then they try to silence your scientific voice.” In the aftermath, Alphabet CEO Sundar Pichai pledged an investigation; the results were not publicly released, but a leaked email recently revealed that the company plans to change its research publishing process, tie executive compensation to diversity numbers, and institute a more stringent process for “sensitive employee exits.” In addition, the company appointed engineering VP Marian Croak to oversee the AI ethics team and report to Dean Read More …

The pandemic changed how we evaluate success. This is what to stick with

As coronavirus was unleashed across the world in early 2020, Facebook did something unprecedented: It gave its employees a break. For the first half of the year, the tech giant granted each of its 45,000 full-time staffers an “exceeds expectations” performance review rating, ensuring they all got $1,000 bonuses . Google, for its part, skipped its midyear reviews altogether, and in the fall, promoted twice as many people as it usually does. The pandemic has changed fundamental parts of work. As people continue to juggle personal and job-related responsibilities at the same time—often from the same dining room chair—employers are having to rethink the way they evaluate performance . The usual rigid metrics for success have flown out the window, and for many companies, it’s less about how many targets you’ve hit, but how well you’re doing overall. “Empathy, caring, supporting people is really the theme,” Josh Bersin, a human resources analyst and consultant, tells the Wall Street Journal . He anticipates this grace period will last around two years.  When “the pandemic is history and we’re back to ‘go, go, go,’ we’ll probably go back to the way things were.” However, if we face this historic moment, , managers and teams can reevaluate some of our performance management tactics for the better. Here are a handful of recommendations. Keep goals fluid Goal-setting looks very different now than it did before the pandemic. Rather than trying to stick to fixed goals that are discussed at annual reviews and then forgotten, managers and teams should start thinking of goals as fluid, updating them on a weekly or even real-time basis. The workplace management team at Gallup emphasizes the importance of an “agile mindset,” which encourages teams not just to expect change, but anticipate it. Ben Wigert and Heather Barrett write “managers should be given the expectation, authority, and flexibility to tailor goal-setting to the team and the individual as their work changes.” Sticking to pre-pandemic expectations is setting employees up to fail. Rather than fixating on KPIs, look at how well your reports are doing with other, often overlooked intangibles: How well are they communicating, both with their managers and their team? Are they bringing clarity to complex situations? Are they contributing positively to morale? As the goal posts for “success” continue to shift, it’s important to adjust expectations accordingly. Read More …