The startup that saved the restaurant industry in the nick of time

Nick Kokonas, CEO of the restaurant reservations platform Tock, is meeting a handful of new employees over Zoom for the first time. The latest hires of his rapidly growing Chicago-based company are tuning in from their apartments. He’s logging in from a house in Lake Tahoe that he’s rented for a few weeks in January in an attempt to take a vacation after an extraordinarily busy year.  The plan is to welcome his employees to the company with an introductory pep talk. He’ll explain how his 6-year-old reservation system is designed to help chefs manage both their dining rooms and kitchens more efficiently. He’ll go on to tell them about the way it threw a lifeline to independent restaurants during the pandemic by allowing their kitchens to offer take out and delivery service on better terms than other platforms. And then he’ll explain how the 140-person company is now taking on some of the biggest industry players with a tech platform that gives more control to chefs and restaurateurs. He is, after all, co-owner of Chicago’s renowned Alinea restaurant, along with several other eateries in the city, and has spent the past decade and a half thinking about what a restaurant needs to survive and even thrive.  But before he begins, Kokonas wants to set one thing straight: He did not purchase the large wooden yin-yang that hangs above his head. “This is not my house. This is not my yin-yang,” he tells his new hires. “This is T. Read More …

The 10 most innovative companies in media

As the media industry was rocked by the pandemic in 2020, companies were forced to quickly come up with creative ways to make and distribute content, as well as keep audiences united during a socially divisive time. These companies led the way on those fronts and more. 1. SpringHill Company For marrying entertainment with social justice through Hollywood content LeBron James and Maverick Carter’s marketing and entertainment company has an unapologetic agenda: to make and distribute content that will give a voice to creators and consumers who have been pandered to, ignored, or underserved. Its commitment to this community hasn’t wavered as the company significantly scaled into a content creation powerhouse and raised $100 million in 2020. It was a producer of the Netflix limited series Self-Made , starring Octavia Spencer as Madam C.J. Walker, the Black creator of an early-20th-century beauty empire; and the documentary series The Playbook about legendary coaches, also on Netflix. SpringHill Company also backed James’ More than a Vote initiative to boost voter turnout, and created animated shorts and other digital media to educate and inspire people to get involved in the Presidential election. More content is on the way thanks to a blizzard of new deals with Amazon, Disney, Universal, CNN, Sirius, and more. 2 Read More …

The 10 most innovative dining companies of 2021

The dining companies on this list are doing more than survive the COVID-19 crisis. They’re setting themselves—and the entire industry—up for future success. Chicago-based reservation management platform Tock is helping independent restaurants offer order and delivery services, while Slice does something similar for local pizzerias. Sensor company OneDine has adapted its technology to help restaurants set up new drive-through services, and New York-based architecture firm Rockwell Group allows them to create outdoor spaces quickly and efficiently Read More …

The 10 most innovative companies in video

In 2020, people’s reliance on video for communication and entertainment skyrocketed due to the pandemic. Companies from all areas of the spectrum—livestreaming, video communication, shopping, as well as TV and movie platforms—all found ways not only to exploit this growing demand, but lean into it in ways that improved its users quality of life in new and unexpected ways. 1. Apple For proving that the streaming race is a marathon not a sprint The company’s, $5.99-a-month streaming service, Apple TV Plus , was slow out of the gate when it launched in late 2019. But in 2020 it picked up speed, launching an aggressive, event film strategy with Greyhound , the Tom Hanks WWII film that it bought from Sony and turned into summer water-cooler chatter. On the TV side, the company got past its initial stage of shows with glossy sheens that didn’t ultimately deliver and moved into a much more satisfying era of truly original-feeling shows like Ted Lasso and the Israeli thriller Tehran . Strong word of mouth and critical acclaim for these and other titles helped the service reportedly grow to about 35 million subscribers and nab eight Emmy nominations. The streamer took home one for Billy Crudup’s performance in The Morning Show , the flagship series when Apple TV Plus launched, but now a footnote in the streamer’s well-stocked portfolio. 2. Tubi For giving viewers the Netflix experience for free In response to Black Lives Matter, Tubi created a vertical called United Against Inequality showcasing movies and TV shows from the free, ad-supported streaming service’s library of 23,000 titles. None of them were Tubi originals—there’s no such thing—but the move showed how Tubi cleverly curates content from its vast library in order to draw users, which now number 33 million. In 2020 the company was acquired by Fox Corp. for $440 million, giving Tubi access to yet more content and ammunition with advertisers. This combined fire power, along with Tubi’s new, Advanced Frequency Management tool, which lessens ad repetition and improves frequency management of commercials, solved one of the biggest problems with ad-supported streaming and has helped make Tubi the streaming service you most need. Read More …

Why Paramount Plus is betting on sports to get you to subscribe to another streaming service

Up until now in the streaming wars, live sports were something of a tantalizing appetizer. Mouthwatering and exciting, sure, but not the real reason you signed up. It was great that, say, Peacock, NBCUniversal’s streaming offering, was set to stream the Olympics last summer (they were postponed because of COVID-19), but fans were primarily interested in bingeing shows such as 30 Rock and The Office . And Netflix, of course, has been emphatic that it has no plans to stream live sports. Even pure sports streaming apps such as ESPN Plus have largely been sold as “complementary” and “additive” services to their linear siblings. There are a couple of reasons for this: One, viewers—and advertising dollars—still flow to traditional broadcast and cable networks, particularly for spectacles such as the Super Bowl, major college football games, and the NBA playoffs. Two, the rights for the most attractive sports content are still tied up with legacy networks, and for the last several years, at least, there’s been some uncertainty that the economics of streaming premium sporting events makes sense. Into this environment comes Paramount Plus , Viacom’s new entry into the streaming playoffs, which launches March 4 and costs $10 a month. (An ad-supported version is set to launch in June for $5 a month). Paramount Plus is seeking to flip the logic that’s put sports on the streaming sidelines. Rather than selling itself primarily as the home of Nickelodeon kids’ shows and big Hollywood movie franchises such as Mission: Impossible —it has those, too—when Viacom laid out its streaming plans last week, it led with a sports pitch. “Paramount Plus will be the leader in live sports,” CBS Entertainment Group head George Cheeks said bluntly. “Bottom line, everything sports fans love on CBS . . . all of this will be available on Paramount Plus.” That means live soccer: Paramount Plus is the exclusive home of UEFA soccer in the U.S., which includes the Champions League and Europa League, and it will air National Women’s Soccer League matches. Read More …