As the world goes through digitalization at a rapid pace, fears of the dehumanizing aspect of technology are pervasive—and these fears are no exception in the healthcare industry. Certainly, no one wants robots directing their healthcare needs. With the pandemic highlighting just how vital empathy and humanity truly is, people’s reservations around adopting new, technology-driven ways of treating patients have been reinforced. But as the world turns towards more technology, we’ve uncovered something truly unexpected in healthcare. Contrary to our initial fears, digitalizing healthcare is proving to be even more human-centric than we could have imagined. Even through virtual connections, we have maintained and often intensified the human element of healthcare
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How technology is making healthcare more human