The Air Force is using this mental health service to help with stress

The pandemic has been stressful for everyone, and that includes members of the military. In the past two years, suicide rates among active military service members have gone up 15%. The military has long offered resilience training and access to therapy, but in 2020, the Air Force decided to take a different course of action. It began offering an innovative mental health platform called NeuroFlow to make care more accessible and to track how members were doing, so it could intervene if it seemed someone was a risk to themselves. “It is known throughout the mental health community that the Department of Defense is experiencing a spike in suicides at an alarming rate,” says Durel Williams, a Master Sergeant in the U.S. Air Mobility Command, where he’s responsible for 2,800 security forces members. Of those, 600 have signed up for NeuroFlow, which tracks fitness, sleep, well-being, loneliness, depression, alcohol use, and anxiety. It also offers tools for emotional regulation, like guided meditation, journaling, and video and written resources. All of this data becomes part of a user’s electronic health record. Artificial intelligence will then alert clinical staff about people who seem at risk. So far, 12 people have been flagged as at-risk, and in one instance a person was stopped from harming themselves. [Photo: courtesy of NeuroFlow] Military members can sign up for the app anonymously. Their data is also shared only with healthcare providers, not management. If they are flagged for any reason, a care coordinator gives them a call to check in on them and see if they need more help. Before this pilot with NeuroFlow, the military offered mental health care through traditional talk therapy and resilience training. Williams has been working as a resiliency trainer for the last 10 years, giving people tools to help them rebound from a difficult situation. However, accessing care is complicated. In order to see a therapist, service members are removed from duty, which is extremely stigmatizing. However, Williams says, it is a necessary step. “Their duty is to secure and protect, and they are on an arming roster where every day they’re expected to be able to pick up their weapon and go to work. Read More …

Hulu’s WeWork doc tries to recapture the energy of the 2019 saga

In fall 2019, the story of WeWork’s Icarian plummet —from the startup destined to change the way we work and live to the laughing stock of Wall Street—played out with all the drama you’d expect when at its center are a messianic CEO and a Japanese billionaire enabling his reckless whims. As you may recall, former WeWork CEO Adam Neumann had a vision of creating a culture of communal workspaces that was turbocharged by SoftBank CEO Masayoshi Son investing more than $10 billion in WeWork with a mandate to Neumann to think bigger. WeWork soared to a $47 billion valuation and was on the precipice of going public until its prospectus raised a sea of red flags —from the company reporting $900 million in losses and $47 billion in lease obligations to Neumann’s wife, Rebekah, being granted the power to name his successor should anything happen to him. It was a tale of staggering hubris, lavish excess, and toxic leadership that became catnip for a storm of media coverage. Indeed, in today’s insatiable market for content for video streaming and on-demand audio, the WeWork saga inspired a flurry of deals to turn this story into tragedy, farce, or a bit of both. Last year there was Wondery’s deep-dive podcast miniseries WeCrashed , and New York Magazine contributor Reeves Wiedeman published the book Billion Dollar Loser. Yet to come is the book The Cult of We from Wall Street Journal reporters Maureen Farrell and Eliot Brown, which is being adapted into a limited series with Succession breakout star Nicholas Braun. Another forthcoming book, about SoftBank, from Fast Company contributor Katrina Booker, was fast-tracked for a TV series from Blumhouse. An Apple TV Plus limited series starring Jared Leto and Anne Hathaway as the Neumanns has also been announced Read More …

Want to make healthcare cheaper? Bring the hospital to you

At first blush, the idea of moving most healthcare from hospitals and medical offices to people’s living rooms seems impossible. Of course, once upon a time, so did getting your groceries without leaving your couch. Or voting. Or attending college. Or talking to your doctor. Or virtually any of the activities in our daily lives that used to require going somewhere and doing something. There’s not many silver linings to COVID-19, but the emergence and acceptance of virtual healthcare is certainly one of them. Patients and doctors are now far more comfortable interacting over video or text, discussing intimate healthcare issues, prescribing treatment and conducting the follow up, all without anyone having to go anywhere. No one with a fever prefers climbing into a car or squeezing onto a crowded subway to sit in a germ-infested waiting room only to eventually have a doctor ask the same standardized questions that could have fit into a text Read More …

This millennial women’s health brand is expanding with a controversial partner

Carolyn Witte says she’s building the future of women’s healthcare. Her company, called Tia, is a beefed up primary care clinic with gynecological services and mental healthcare that’s been called a “ gynecologist for the self-care generation. ” Now, it’s partnering with Catholic healthcare system CommonSpirit in order to go national. Tia doesn’t currently perform elective abortion or in vitro fertilization, two services the relationship would bar. But the partnership begs the question: Can Tia be the future of women’s healthcare if it partners with entities that actively limit women’s health choices? Carolyn Witte [Photo: courtesy of Tia] Tia, which Witte cofounded in 2017 with Felicity Yost, offers a blend of primary care, gynecological care, nutrition, acupuncture, and mental health services. It charges an annual fee of $150 in addition to the cost of services, the latter of which is largely covered by insurance. Its services include IUD insertion and removal, colposcopies for abnormal pap smears, myomectomies, and biopsies Read More …

How remote work helped us move past old-school ‘professionalism’

Over the past year, much has been made of where, when, and how we work. But the sweeping shift to working remotely has raised a deeper question that we’re still not sure how to answer: Who are we at work?   The pandemic has scrambled so much of the “normal” professional experience—commutes, workspaces, business hours, childcare, business travel—that it’s also rewiring our concept of professionalism itself.   For me, “professionalism” began 18 years ago when I started as an intern at Microsoft. Today, I lead a team of more than 500 designers and researchers creating the next generation of communication and creation experiences for Microsoft 365, across both work and life. As you can imagine, design at Microsoft has changed dramatically over the years, and that includes how people collaborate.   When it comes to traditional modes of expression, both Microsofties and our customers typically drew a clear line between work style and personal style. Take emoji or reactions as an example. I use them freely in texts or on social media, but on a productivity platform like Microsoft Teams? As much heart as I put into my work, I never thought I’d “heart” things there. I do that at home, where my guard is down. But now that the office is my home, there are hearts all over the place. I heart everything (unless I’m giving it a thumbs down). Read More …