India’s punishing new social media rules could be a nightmare for the tech giants

In late February, India, the second-largest internet economy, released new regulation that is supposed to hold social media platforms “accountable against their misuse and abuse.” The new digital media rules aim to tighten the government’s grip over how social networks regulate their content. Along with the changes, the country’s ruling administration has also reportedly dispatched written warnings threatening to jail Facebook and Twitter’s India-based employees if they fail to comply. The message is clear: Follow the government’s orders or risk prosecution. In a punishing move, tech companies only have three months to update their platforms to comply.  As the lines between political speech, hate speech, and misinformation blur, social media platforms have increasingly found themselves in a constant censorship battle with local authorities. Similar rules to India’s have been rolled out by many other countries before, like Germany, whose NetzDG law mandates removal of illegal content within 24 hours, and Australia, which penalizes social networks for not taking down abusive and violent posts in a timely manner.  But India’s new law edges closer to the digital censorship of autocratic nations such as Russia and China, and could endanger the very foundation of free expression online.  At its core, the new rules remove legal protections for tech companies over what their users post. If an “unlawful” piece of information—anything that’s prohibited under the country’s law— is reported by the local authorities, the new regulation requires that social networks act, else face the loss of immunity and potentially criminal prosecution.  That might sound reasonable on the surface. Read More …

Biden and Trump supporters see two different Facebooks, and here’s proof

The nonprofit news organization The Markup launched a new tool on Thursday that compares side by side the Facebook “filter bubbles” of Biden supporters versus Trump supporters. They are two very different worlds. The new tool, called Split Screen , is one of the first fruits of The Markup’s Citizen Browser Project , in which the group paid 2,601 people to report—via a special browser—the unique mix of content Facebook’s algorithm serves them based on their demographics and political leanings, among many other factors The tool can compare the news posts, group recommendations, and hashtags that are likely to be suggested to Biden voters (on the left) versus Trump voters (on the right): For the Biden crowd, Facebook was more likely to show content from NPR, The New York Times , NBC News, and The Washington Post . It was far more likely to serve the Trump crowd articles from The Daily Wire and Fox News, and somewhat more likely to serve them articles from CNSNews.com and Newsmax . According to Split Screen, Biden voters were far more likely to see recommendations for groups about Star Trek memes compared to Trump voters. The algorithm was modestly more likely to suggest wholesome comedy groups to Trump supporters. Read More …

Andrew Yang has some concerns about Zoom

There’s nobody quite like Andrew Yang, the erstwhile presidential phenomenon whose campaign for a universal basic income found an unlikely ally in the Trump White House—and helped lay the groundwork for direct cash payments during the pandemic. He’s a political outsider who loves to be on the inside; a tech cheerleader who worries about artificial intelligence; a progressive who’s not afraid of Joe Rogan; and now a New York City mayoral candidate who’s . . . never voted for mayor. He’s also a serial entrepreneur, with deep ties to the tech community and strong opinions about how the public and private sectors should cooperate to foster innovation. That’s one of Fast Company’ s bailiwicks too, so we decided to catch up with the father of two (and former Fast Company columnist) in New York to discuss the Great Reopening, the future of bitcoin, why Manhattan beats Miami, and the trouble with Zoom. Fast Company: Congrats on the latest poll . Were you surprised at all to be leading the field with 32%? Andrew Yang: I’m excited that New Yorkers are excited. I think a lot of people are frustrated with what’s been going on in the city this past number of months and years. We know we need a different kind of leadership. I’m thrilled that people see that we can do better for ourselves. That’s my main mission, to restart the engine of New York’s economy and get the agencies and bureaucracies functioning at a higher level. Right—the number one thing on most people’s minds right now is the reopening the economy. We’re poised for a massive rebound in economic activity, but there’s a general feeling that the guidance from the government—on schools, restaurants, where and when you can take off your mask—has been confusing and slow. I’ve talked to dozens, maybe hundreds of business owners here in New York City, small-business owners, comedy clubs, restaurants, bars—and they were very frustrated with the operating guidelines and the lack of visibility. Right now there are different restrictions in New York State as opposed to New York City, which I think made sense at a certain point during the pandemic, but it makes less and less sense now, given the expanded vaccination rates and the fact that infection rates are falling. So number one is, can you reopen your doors? Number two, can you manage all of your financial obligations, primarily rent? If you were the average bar or a restaurant, you might owe somewhere between 3 and 10 months of back rent, even if your landlord is cutting you a break in terms of your cash obligations. Read More …

One secret weapon against extremism: Google ads promoting mindfulness

How do you pull people out of the rabbit holes that lead to violent extremism, or keep them from falling in? If conspiracy-laced hate is another kind of pandemic pushed by online superspreaders, could we build something like a cure or a vaccine? The deadly Capitol riot on January 6 has set off a fresh scramble to answer these questions, and prompted experts like Vidhya Ramalingam to look for new ways to reach extremists—like search ads for mindfulness. “It’s so counterintuitive, you would just think that those audiences would be turned off by that messaging,” says Ramalingam, cofounder and CEO of Moonshot CVE, a digital counter-extremism company that counts governments like the U.S. and Canada and groups like the Anti-Defamation League (ADL) and Life After Hate among its clients. But Moonshot’s researchers recently found that Americans searching for information about armed groups online were more likely than typical audiences to click on messages that encourage calmness and mindful thinking. “Our team tried it, and it seems to be working,” Ramalingam says. The finding echoes previous evidence suggesting that some violent extremists tend to be more receptive to messages offering mental health support. “And that’s an opening to a conversation with them.” Moonshot co-founders Vidhya Ramalingam (left), CEO, and Ross Frenett [Photo: R. Pucci, courtesy of Moonshot] It’s a promising idea in a growing multimillion-dollar war—an effort that, even decades after 9/11 and especially after 1/6, is still hungry for tools to reach extremists. Old currents of violence and hate , amplified by a virtuous cycle of platforms and propagandists, are straining relationships and communities, draining wallets, and putting new pressure on the U.S. government to steer its anti-terror focus toward homegrown threats. Last month, the Department of Homeland Security said it was granting at least $77 million toward ideas for stopping what the agency says now represents the biggest danger to Americans’ safety: “small groups of individuals who commit acts of violence motivated by domestic extremist ideological beliefs.” The risk of violence is buoyed by a rising tide of conspiracy theories and extremist interest, which Ramalingam says has reached levels comparable to other “high risk” countries like Brazil, Sri Lanka, India, and Myanmar. In terms of indicators of extremism in the U.S., “the numbers are skyrocketing.” How to reach people—and redirect them To get those numbers, Moonshot goes to where the toxicity tends to spread, and where violent far-right groups do much of their recruiting: Twitter, YouTube , Instagram, and Facebook, but also niche platforms like MyMilitia, Zello, and Gab. But core to its strategy is the place where many of us start seeking answers—the most trafficked website of all. “We all live our lives by search engines,” Ramalingam says. From an analysis of U.S. social media and search data by Moonshot and the ADL [Image: courtesy of Moonshot] Social media tends to get the bulk of the attention when it comes to radicalization, but Google is also integral to the extremism on-ramp. And unlike social media, with its posts and shares and filters, a search can feel like a more private, largely unmoderated, experience Read More …

Exclusive: Biden appoints Clare Martorana to lead the White House’s digital efforts

President Joe Biden is appointing Clare Martorana, a veteran of the U.S. Digital Service and a former health tech executive, to oversee White House efforts to upgrade the government’s creaky tech infrastructure. As Chief Information Officer for the United States, Martorana will be in charge of bolstering the federal government’s cybersecurity, modernizing IT systems, and making government websites more accessible for all citizens. Martorana, the nation’s first openly lesbian U.S. CIO, has also been tasked with ensuring that digital election information and online voter registration are accessible to everyone, including people with disabilities and people with limited understanding of English. This part of the role is particularly important for Biden, who recently issued an executive order that aims to strengthen voting access. [Photo: OPM] Martorana, who previously held the same position at the Office of Personnel Management, has more than a decade of experience as an executive at health technology companies, include WebMD and Everyday Health. In October 2016, she joined the USDS’s team at the U.S. Department of Veteran Affairs, where she led an effort to modernize the agency’s digital infrastructure and make it easier for veterans to access and manage their benefits online. At the VA, Martorana used the principles of human-centered design to bring veterans into the process of designing and developing technology. “From rebuilding Veteran-facing applications to creating a personalized dashboard where Veterans can see their benefits in one place, our approach was the same: Veterans were at the center of every decision we made,” wrote Martorana and USDS design director Kat Jurick about their work at the agency in 2019 . She and her team received feedback from more than 2,000 veterans leading up to the 2018 launch of a new centralized website through which vets can access services. The Veteran Affairs Digital Services team later won a Samuel J. Heyman Service to America Medal for the site. Read More …