We don’t need weak laws governing AI in hiring—we need a ban

Sometimes, the cure is worse than the disease. When it comes to the dangers of artificial intelligence, badly crafted regulations that give a false sense of accountability can be worse than none at all. This is the dilemma facing New York City, which is poised to become the first city in the country to pass rules on the growing role of AI in employment. More and more, when you apply for a job, ask for a raise, or wait for your work schedule, AI is choosing your fate. Alarmingly, many job applicants never realize that they are being evaluated by a computer, and they have almost no recourse when the software is biased, makes a mistake, or fails to accommodate a disability. While New York City has taken the important step of trying to address the threat of AI bias, the problem is that the rules pending before the City Council are bad, really bad, and we should listen to the activists speaking out before it’s too late. Some advocates are calling for amendments to this legislation , such as expanding definitions of discrimination beyond race and gender, increasing transparency, and covering the use of AI tools in hiring, not just their sale. But many more problems plague the current bill, which is why a ban on the technology is presently preferable to a bill that sounds better than it actually is. Industry advocates for the legislation are cloaking it in the rhetoric of equality, fairness, and nondiscrimination. But the real driving force is money. AI fairness firms and software vendors are poised to make millions for the software that could decide whether you get a job interview or your next promotion. Software firms assure us that they can audit their tools for racism, xenophobia, and inaccessibility. But there’s a catch: None of us know if these audits actually work. Given the complexity and opacity of AI systems, it’s impossible to know what requiring a “bias audit” would mean in practice. As AI rapidly develops, it’s not even clear if audits would work for some types of software. Even worse, the legislation pending in New York leaves the answers to these questions almost entirely in the hands of the software vendors themselves. The result is that the companies that make and evaluate AI software are inching closer to writing the rules of their industry. This means that those who get fired, demoted, or passed over for a job because of biased software could be completely out of luck. Read More …

Would a ‘SNAP’ program for broadband help bridge the homework divide?

Sarah Kelsey is an instructional coordinator at Greenup County School District in eastern Kentucky. Her school population is mostly rural and internet access is limited. “The COVID-19 pandemic is causing a lot of unequal learning experiences for our students,” Kelsey said. “About 25 percent of our students don’t have access to internet, which is causing a great deal of students to fall behind.” The experience of Greenup County Schools   is unacceptable, but unfortunately all too common. At a time when access to educational opportunities are so critical for long-term success, an estimated 17 million students in unserved and underserved communities lack the connectivity that makes distance learning possible. And new research from the Morning Consult shows that while more than three quarters of parents and teachers are concerned about today’s homework gap, more than 70 percent also expect the traditional classroom learning environment to rely more heavily on technology after the pandemic. If we think this is a problem just for parents, we are wrong. Policymakers and business leaders should also be concerned. The digital divide has been with us for much too long, and now poses a crisis to education that threatens an entire generation of leaders and innovators. The stakes are high, and Sal Khan, founder of the Khan Academy online learning platform, described them to us: “Even when the school districts, the cities and the local telecom carriers have done heroic efforts to get kids internet access, there are still 10-15% of the kids that are disengaged. If we don’t really engage them, we are going to see long-term consequences for economic viability.” (Khan Academy is among our collaborators as we work to bridge the homework gap by providing free services, devices and educational content to schools and communities.) AT&T is helping by providing free hotspots and internet to students around the country. Earlier this year we provided Sarah Kelsey’s district in Greenup, Ky., and more than 100 organizations and schools with free wireless hotspots and connectivity as part of our $10 million Connected Nation commitment. And today AT&T is committing more than $2 billion to deepen our relationships while expanding affordability and subsidies over the next three years to help bridge the digital divide Read More …

Plex wants to go mainstream by fixing streaming TV’s biggest annoyance

Slowly and steadily, Plex is working to place itself at the center of the streaming wars. The 13-year-old company may still be best-known for its media server software, beloved by people who want to maintain their own entertainment collections on their own hard drives. Lately, however, it’s been chasing a broader mission to bring all the world’s media into one app. Instead of making you bounce between a dozen or more different apps to find what you want, Plex thinks it can make sense of the mess through a combination of subscriptions, rentals, free videos, and deep links into other apps—all delivered through a single menu. Read More …

How Microsoft’s new $16B acquisition could bring AI to your doctor’s office

On Tuesday, Microsoft announced it had acquired Nuance Communications for $16 billion. Nuance is a pioneer in the field of advanced medical transcription, but the technology is still young. The battle to reduce the administrative burden for doctors using artificial intelligence is intensifying, and the acquisition could position Microsoft well to compete against other tech giants as they jostle for dominance within healthcare. Nuance has a long history as a medical transcription service and has invested heavily in voice recognition technology. The hope is that its technology could potentially reduce the number of hours that doctors spend inputting medical information into patients’ electronic health records (EHR). Read More …

Qualcomm’s next CEO has seen the future of wireless, and (shocker) it’s called 6G

On June 30, Cristiano Amon will become Qualcomm’s fourth CEO, succeeding Steve Mollenkopf. Amon, who currently is president of the wireless technology giant, first joined Qualcomm in 1995 as an engineer. After stints at Vésper, a mobile carrier in Brazil; Ericsson; and Velocom, Amon returned in 2004 to run the San Diego-based company’s semiconductor business. He spoke with Fast Company editor in chief Stephanie Mehta about the future of wireless and the next problems his technologists will tackle. Edited excerpts follow. Fast Company: What do you see as the biggest differences between the Qualcomm you joined in 1995 and the company today? Cristiano Amon: When I started there were about 3,000 employees, and we didn’t even have half a billion in revenue, but we had this incredible CDMA (code-division multiple access) technology. I was fortunate enough to join before it was ever launched. It was very disruptive for digital communications. It was such an incredible company. I fell in love with it. Fast forward to where we were now. Qualcomm has been defining innovation in the world of communication, from 3G to 4G to 5G. We’re now we’re in an incredible position that there’s demand for technology, and we can make a difference in every single industry. It’s an incredible journey, and while we are now a very large company, we haven’t lost that entrepreneurial spirit. I think of founding CEO Irwin Jacobs as the builder, and his successor, Paul Jacobs, as presiding over the massive explosion of smartphones Read More …